The return items should be included the original package and accessories. We live in china, we exist time difference, our working time is Beijing time: 08:00-18:00, I will reply you within 16 hours, Sometimes, I maybe away the office, so maybe respond you a little late. Beijing time=PDT time+15 hours, =UTC time+8 hours, =BST time+7 hours. Thank you for your visit! My goal is to make sure you are a happy customer and pleasant shopping with us.The item "Weta Aragorn II The Lord of the Rings Mini Statue Resin Model Collection Figure" is in sale since Monday, November 29, 2021. This item is in the category "Collectables\Fantasy, Myth & Magic\Lord of the Rings/Tolkien". The seller is "toystory98" and is located in Suzhou,Jiangsu. This item can be shipped worldwide.